Thank you so VERY MUCH!!! You certainly understand the meaning of “customer service” The tech Keary that corrected the errors of our previous service was knowledgeable, and a gentleman. He had extreme patience with my dumb questions. I would never hesitate to recommend your company to my friends.”
I can’t thank you enough for the extremely prompt response and excellent service, well beyond what I would consider exceptional, to our recent equipment challenge … And generally over the years to a myriad of minor requests … Please feel free to enlist me in any referral or testimonials on your behalf.”
Terry Chester, Remodeling, Inc.
“Jonathan has fixed our TV. Thanks for sending him out today to correct the issue. This is why I chose to purchase my TV from Custom Audio Video. Your service is excellent.”
“Good Morning Sandy,
Thank you for all the good work Jed and James did. This place was a real mess after the fire, only someone like James and Jed could have chased all the gremlins out of the place. You can be proud of your company and staff, they are terrific.”
“Twenty years ago Custom Audio Video did the electronic work in our new home. We were delighted with the professionalism, quality of work and their quick response for any service needed. Five years later we built another home and had electric shades installed by a well known company specializing in electric blinds. It was a disaster from day one. The manufacturer misled us on the performance and capability of the equipment and what it could provide. Also offered the local representative no assistance or support with installing the shades. When we realized Custom Audio Video sold electric blinds we contacted them. Sandy Benson, the owner, immediately and very aggressively contacted the manufacturer and convinced them to remedy our situation. She spent many, many hours working with the manufacturer to supply new motors and CAV’s very capable personnel performed proper installation. The manufacturer requested that CAV represent their line which Sandy declined. Our blinds work beautifully thanks to Sandy and her capable personnel. CAV offers what service and customer support should be. We know of no other company that would have taken on this responsibility when they had no association with the manufacturer , the product line or the original sale. How grateful we are!”
Gail & Mike Z